Frequently Asked Questions
Everything you need to know about Slick Gorilla products and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Due to hygiene reasons in the beauty industry, we cannot accept returns on items that have been opened or tested.
Are Slick Gorilla products vegan and cruelty-free?
Yes, we take pride in being a cruelty-free brand. Most of our styling products, including our best-selling Hair Styling Powder, are vegan-friendly and never tested on animals.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I use the Hair Styling Powder correctly?
Apply a small amount of powder directly onto dry hair or into your palms. Distribute it through your hair and style as desired to achieve a matte finish with reworkable volume.